Terms and Conditions

The store and your order

Xhytfe™ is owned and operated by Foshan Ejun Network Technology Co., Ltd. These purchase terms apply to orders placed through xhytfe.com. By ordering, you confirm that checkout details are accurate and that you are authorized to use the selected payment method.

Before fulfillment, orders may be reviewed and reasonably declined or canceled for payment failure, suspected fraud, unavailable stock, a genuine pricing or technical error, legal restrictions or another legitimate operational reason.

Products, prices and payment

We aim to describe our fabric home goods accurately. Screen settings, lighting and reasonable manufacturing variation can cause minor appearance differences. Review the product description before purchasing.

Checkout shows product prices, discounts, shipping charges, applicable taxes and the final total before you submit payment. Available methods are displayed there; orders require successful payment authorization and applicable security checks.

Preparation and delivery

Normal processing is 2–4 business days after payment confirmation, extending to a maximum of 5 business days during holidays, promotions or unusually high order volume. Standard shipping to supported United States destinations generally takes 10–15 business days after dispatch. Preparation and transit are separate periods, and delivery estimates are not guaranteed dates.

Shipping charges are calculated and shown at checkout. Fulfillment may be handled by our facilities or designated partners according to stock, product location and destination, and shipment origin may differ from our registration address. Available tracking details are normally provided after dispatch. See our Shipping Policy for address changes, separate shipments, delays and missing parcels.

Returns, refunds and order problems

Eligible products may be returned within 30 calendar days after confirmed delivery, following our Return & Refund Policy. Standard returns should be unused, in original condition, with original parts and accessories, original packaging where reasonably possible, and proof of purchase or order information.

Request approval from service@xhytfe.com with your order number, checkout email, item, reason and relevant photographs or videos. We supply the appropriate return address after review and approval; do not automatically return items to our business registration address.

Customers generally cover shipping for eligible preference-based returns. Product or fulfillment errors—including damaged, defective, incorrect, incomplete or materially misdescribed items—will receive a reasonable replacement, refund or return solution without additional costs caused by that error. Report such concerns as soon as reasonably possible.

After an approved returned item is received and inspected, eligible refunds are issued to the original payment method. Our processing generally takes 5–10 business days, with additional posting time possible at the bank or payment provider.

Cancellation requests

Contact us promptly if you wish to cancel before fulfillment. We will make a reasonable effort to help, but cancellation cannot be guaranteed once fulfillment or shipment has started. An order successfully canceled before fulfillment carries no cancellation fee.

Offers, corrections and your rights

Any eligibility requirements, expiry dates or product restrictions for a promotion are presented with that offer. We may correct genuine price, description, availability or technical errors. If an error materially affects a submitted order, we will explain it and provide an available resolution.

Nothing in these terms excludes or limits mandatory consumer rights that cannot lawfully be excluded or limited.

Related policies

Information handling follows our Privacy Policy; website access follows our Terms of Use. Shipping and return rules above are applied consistently with the detailed policies.

Business and customer service

Brand: Xhytfe™
Legal Company Name: Foshan Ejun Network Technology Co., Ltd.
Business Address: Shop 3, No. 7 Gonghe East Road, Dali Town, Nanhai District, Foshan City (Registered Address Declaration)
Website: xhytfe.com
Customer Support Email: service@xhytfe.com
Customer Service Phone Number: +86 18645533806
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST

Xhytfe™ is owned and operated by Foshan Ejun Network Technology Co., Ltd.