XHYTFE™ · CUSTOMER INFORMATION
Privacy Policy
A clear view of information, choices and customer privacy.
Who is responsible
Xhytfe™ is owned and operated by Foshan Ejun Network Technology Co., Ltd. This policy explains personal-information handling when you browse xhytfe.com, buy fabric home goods or communicate with us. Shopify hosts our store and provides the platform used to deliver these services.
Information involved
Depending on your interactions, we may process your name; billing and shipping addresses; email and telephone details; account credentials and preferences; order, transaction, return and cancellation records; payment-related details; support messages; device and browser information; IP addresses; usage activity; and cookie or similar-technology data. De-identified information that cannot reasonably be linked to an individual is not treated as personal information.
Where it comes from and why it is used
Information may come directly from you, automatically through your use of the website, or from service providers and partners involved in running the store.
- Complete payment, fulfill purchases and send order or tracking updates.
- Maintain accounts, remember preferences and personalize or improve the shopping experience.
- Handle questions, returns, refunds and other customer-service requests.
- Provide marketing and advertising where permitted, including relevant offers based on store interactions.
- Authenticate users, prevent fraud and misuse, maintain security and protect the service.
- Meet recordkeeping and legal obligations, respond to valid legal process and manage disputes.
Payment handling and service providers
Payment methods and providers available at checkout process payment-related information. Complete payment-card details may be handled directly by a payment provider rather than stored directly by us.
We may disclose information as reasonably necessary to Shopify and providers supporting hosting, IT, cloud storage, payments, fulfillment, shipping, customer support, analytics, fraud prevention and marketing. Information may also be disclosed at your direction or with consent; within a corporate group where applicable; for a business transaction such as a merger or bankruptcy; to meet legal obligations or valid governmental requests; or to protect rights and enforce store terms.
Cookies, marketing and your preferences
Cookies and similar tools may support checkout and other store functions, remember preferences, measure use, improve the website, maintain security and support advertising. You can restrict or delete cookies in browser settings, although necessary functions may be affected.
Where applicable, advertising partners may use information under their own notices. Some uses may qualify as a sale, sharing or targeted advertising under local privacy law. Use Your Privacy Choices or contact us to exercise applicable opt-out rights. Where required, Global Privacy Control is treated as an opt-out for the browser and device and, when it can be associated with an account, that account. Other browser Do Not Track signals are not recognized.
Promotional emails provide an unsubscribe option. Opting out of marketing does not stop essential account or order messages.
Shopify and international processing
Shopify and providers may process information outside your country to operate and improve the service. Shopify also processes certain data for its own purposes; see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
International processing is subject to applicable requirements. Where required for transfers from the European Economic Area or United Kingdom, recognized safeguards such as standard contractual clauses or an applicable adequacy decision are used.
Retention and safeguards
We retain information for as long as reasonably necessary for orders, accounts, support, fraud prevention, records, legal compliance, dispute resolution and enforcement of agreements. Reasonable administrative and technical safeguards are used, but no electronic transmission or storage can be guaranteed completely secure. Avoid sending sensitive information through unsecured channels.
Requests, rights and complaints
Depending on your location and applicable exceptions, you may be entitled to access, know, correct, delete or receive a portable copy of personal information, and to opt out of sale, sharing or targeted advertising. UK and EEA residents may also have rights to object to or restrict processing and withdraw consent without affecting earlier lawful processing. Submit requests to service@xhytfe.com.
We may verify identity and an authorized agent's authority before completing a request. We do not discriminate for exercising privacy rights and respond as required by applicable law. Contact us about a complaint or an available appeal; you may also complain to your local data protection authority. Shopify's portal addresses rights concerning data it processes.
Children and external websites
This retail website is not intended for children, and we do not knowingly collect children's information in violation of applicable law. We have no actual knowledge of selling or sharing personal information of individuals under 16. A parent or guardian can contact us about a child's information.
External websites, social platforms and third-party services maintain their own privacy and security practices. Publicly shared information may be visible to others; linking to a third party does not by itself endorse that party.
Keeping this notice current
We may update this notice to reflect operational, legal or service changes. The current version will be posted here and any notice required by law will be provided.
Privacy contact and operator details
Brand: Xhytfe™
Legal Company Name: Foshan Ejun Network Technology Co., Ltd.
Business Address: Shop 3, No. 7 Gonghe East Road, Dali Town, Nanhai District, Foshan City (Registered Address Declaration)
Website: xhytfe.com
Customer Support Email: service@xhytfe.com
Customer Service Phone Number: +86 18645533806
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST
Xhytfe™ is owned and operated by Foshan Ejun Network Technology Co., Ltd.